Thursday, October 8, 2015

Looking for Mutually Beneficial Solutions

Quoted from Zig Ziglar

A winner is big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them. ~ John Maxwell

Every problem has a solution, but the best solutions are always mutually beneficial. Howard Putnam, in his book The Winds of Turbulence , tells this story. Baylor Hospital in Dallas had a major problem. They could  not get enough nurses who were willing to work weekends because they wanted to be with their families. But the leadership recognised that there were also a number of nurses, particularly those who had young children, who wanted to be with their children during the week so they could spend as much time with them as possible. In most cases, married nurses had husbands who worked a Monday-through-Friday schedule. Single mothers had an even greater need to be with their children as much as possible, so the thinking was very simple: Can we meet the needs of all these nurses?

Leadership then asked the question, "How can we help these mothers get what they want? How can we help the full-time nurses get what they want?" The solution, as Mr Putnam points out, was so obvious, one wonders why it took them so long to come up with the answer. Here's what they did: Since weekend work is generally considered overtime, they decided to make Saturday and Sunday twelve-hour shifts, for a total of twenty-four hours of duty. They paid these nurses for a full forty-hour week, so those nurses were elated to be able to get that kind of duty. On the other hand, the nurses who simply did not want to work overtime or weekends were elated that they could maintain their normal schedule. This truly was a win-win situation. The weekend nurses won, the full-time nurses won, and the hospital and patients were also big winners.

That's leadership at its best. The message is clear: Examine your alternatives; explore what the problem might be and ask yourself the question - Is the solution in the problems? In many cases it is.

Dennis The Menace ~ My problem is that I'm always good when nobody is watching.

Unquote.

Dear Parents,
When you face with some problems in handling your child, ask yourself these few questions:
1) What cause the problems to arise?
2) What have you tried to solve the problems?
3) Is the problem, the problem? Or is it that you think that it is a problem?
4) For every problem, there bounds to be a solution. Find it.